1. Introduction

Machinica Shop operates https://machinica.shop/ , specializing in drill machines and power tools. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.

2. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, shipping/billing address, and payment details (processed securely via third-party processors).
  • Technical/Usage Data: IP address, browser type, device information, pages visited, and interactions with our Site (via cookies and analytics tools).
  • Communications: Records of customer service inquiries, product support requests, and feedback.

3. How We Use Your Information

Your data is used to:

  • Process and fulfill orders for drill machines and accessories.
  • Improve our Site’s functionality and user experience.
  • Send order confirmations, shipping updates, and (with consent) marketing offers.
  • Provide product support and warranty services.
  • Comply with legal obligations and prevent fraud.

4. Data Sharing & Disclosure

We do not sell your personal data. Limited sharing may occur with:

  • Payment Processors: (e.g., PayPal, Stripe) for transaction processing.
  • Shipping Providers: (e.g., FedEx, DHL) for order delivery.
  • Manufacturers: Only when necessary for warranty claims or product support.
  • Legal Authorities: When required by law or to protect our rights.

5. Your Rights & Choices

You have the right to:

  • Access, correct, or request deletion of your personal data.
  • Opt-out of marketing communications (via “unsubscribe” links).
  • Disable cookies through your browser settings (may affect Site functionality).

6. Data Security

We implement:

  • SSL encryption for all data transmissions.
  • Regular security audits.
  • Secure storage protocols.
  • Payment information is never stored on our servers.

7. Third-Party Links

Our Site may link to external websites (e.g., manufacturer support pages). We are not responsible for their privacy practices.

8. Children’s Privacy

Our Site and products are not intended for users under 13. We do not knowingly collect their data.

9. Updates to This Policy

We may update this policy periodically. Changes will be posted here with a revised “Effective Date.”

10. Contact Us

For privacy-related questions or requests: